Help & Knowledge Base

Frequently Asked Questions

Everything you need to know about our digital wedding invitations, no-refund policy, customer support, and dashboard data deletion rights.

WedInvites maintains a strict No-Refund Policy on all digital invitation purchases. Because your custom code, database rows, cloud hosting, and unique link are provisioned instantaneously upon checkout, purchases cannot be canceled or refunded.

However, our team guarantees 100% dedicated Help & Support. If you encounter any technical glitch, date change, music adjustment, or formatting issue, our engineers will actively assist and resolve it until your invitation is exactly how you envisioned it.

Still have questions or need custom assistance?

Our support team is available 7 days a week via email to assist you with every aspect of your wedding stationery.